Terms of service

Thank you for visiting Mountains Gourmet Gifts.

This website is owned by Mountains Gourmet Gifts, ABN: 99 502 655 446. In these terms and conditions, “we” “us” and “our” refers to Mountains Gourmet Gifts. Your access to and use of all information on this website including purchase of our products is provided subject to the following terms and conditions. This information is intended for residents of Australia only.

To contact us see our “contact” page. We will always endeavour to assist.

general terms

By using our website the following terms apply to your use:

  1. Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age. By proceeding to purchase through our website, you are also acknowledging that the recipient of these products is over 18 years of age.

  2. It is the responsibility of the customer to ensure that the order details provided are correct, including but not limited to contact/recipient details, hamper choice, and gift card message.

  3. We make every effort to have stock available of all items, however, in certain circumstances, an item may not be available. We pride ourselves in working with small batch companies whom may not always have exact ingredients or products available. If we are unable to supply an item, we will replace the product with an alternative of equal or greater value at our discretion. 

  4. When you order from us, we require some personal information from you to be provided, such as; payment details, your name, address for delivery, your email address and telephone contact. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware

  5. Payment methods accepted are Credit Card via Stripe and Paypal.

  6. Any products purchased from us are not to be sold on and cannot be used for commercial purposes by others.

  7. We reserve the right to amend our prices at anytime. All prices are in Australian Dollars (AUD). 

  8. We reserve the right to amend our terms and conditions at anytime.

  9. While we strive to dispatch your order within 24 hours (Monday-Friday), under some circumstances this may not be possible.

  10. Please see ‘Refunds and Returns’ for information on damaged products.